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Let’s talk.

Find quick answers, product documents, or contact the right Spiro team.

Find quick answers, product documents, or contact the right Spiro team.

Send us a message

Send us a message

Talk to your local team

Talk to your local team

Riders and customers get the fastest answer from the call centre in their own country.

Riders and customers get the fastest answer from the call centre in their own country.

Frequently asked questions

Frequently asked questions

Quick answers about Spiro bikes, battery swapping, ownership and customer support.

Quick answers about Spiro bikes, battery swapping, ownership and customer support.

What is Spiro?

Spiro is a leading electric vehicle company focused on sustainable urban mobility across Africa, offering electric bikes and a battery-swapping infrastructure.

What is Spiro?

Spiro is a leading electric vehicle company focused on sustainable urban mobility across Africa, offering electric bikes and a battery-swapping infrastructure.

How does Spiro's battery-swapping system work?

Riders can exchange depleted batteries for fully charged ones at Spiro’s battery-swapping stations within minutes.

How does Spiro's battery-swapping system work?

Riders can exchange depleted batteries for fully charged ones at Spiro’s battery-swapping stations within minutes.

In which countries does Spiro operate?

Spiro operates in Benin, Togo, Rwanda, Uganda, and Kenya.

In which countries does Spiro operate?

Spiro operates in Benin, Togo, Rwanda, Uganda, and Kenya.

How do I get in touch with Spiro?

You can reach Spiro via phone: Togo: (+228) 8884; Benin: (+229) 7131; Rwanda: (+250) 737 378 052; Uganda: (+256) 0800 334411; Kenya: (+254) 711 660 372. Or email them at info@spironet.com.

How do I get in touch with Spiro?

You can reach Spiro via phone: Togo: (+228) 8884; Benin: (+229) 7131; Rwanda: (+250) 737 378 052; Uganda: (+256) 0800 334411; Kenya: (+254) 711 660 372. Or email them at info@spironet.com.

What types of electric bikes does Spiro offer?

Spiro provides durable and efficient electric bikes designed for various urban mobility needs, supporting battery-swapping technology.

What types of electric bikes does Spiro offer?

Spiro provides durable and efficient electric bikes designed for various urban mobility needs, supporting battery-swapping technology.

How does Spiro contribute to sustainability?

Spiro’s electric bikes reduce carbon emissions, helping transition to cleaner transportation.

How does Spiro contribute to sustainability?

Spiro’s electric bikes reduce carbon emissions, helping transition to cleaner transportation.

Can I purchase or lease a Spiro electric bike?

Yes, Spiro offers flexible purchase and leasing options.

Can I purchase or lease a Spiro electric bike?

Yes, Spiro offers flexible purchase and leasing options.

What support does Spiro offer to its customers?

Spiro offers maintenance services, access to swapping stations, and assistance via service centres.

What support does Spiro offer to its customers?

Spiro offers maintenance services, access to swapping stations, and assistance via service centres.

How do I find a battery-swapping station?

Locate the nearest station using the Spiro app or website.

How do I find a battery-swapping station?

Locate the nearest station using the Spiro app or website.

What is Spiro’s vision for the future?

Spiro aims to revolutionize urban transport in Africa with sustainable solutions.

What is Spiro’s vision for the future?

Spiro aims to revolutionize urban transport in Africa with sustainable solutions.

How can I get involved with Spiro?

Explore career and partnership opportunities on the Spiro website or follow us on LinkedIn.

How can I get involved with Spiro?

Explore career and partnership opportunities on the Spiro website or follow us on LinkedIn.

© 2026 Spiro. All rights reserved

🇰🇪

Kenya

© 2026 Spiro. All rights reserved

🇰🇪

Kenya